Safe Gaming

Jongli AppResponsible Gaming at — Keep the Fun, Keep the Control

Betting is entertainment, not a problem — as long as it stays that way. Jongli App believes every player's safety and well-being comes first. Our responsible gaming tools and guides are here to help you build healthy betting habits.

18+
Age Restrictions Are Strictly Enforced
24/7
Support Available Around the Clock
5+
Safety Tools, Free of Charge
100%
You control your limits
Licensed Platform
Age verification is mandatory
Setting Betting Limits
Our Responsible Gaming Commitment

Why Is Responsible Gaming Important?

Jongli AppAt , we believe betting should be a fun form of entertainment — not a source of financial stress or emotional distress. Responsible gambling means knowing your limits, staying within your budget, and keeping betting as a small, enjoyable part of your life.

Many people in Bangladesh are new to online betting. That's why Jongli App aims to build a culture of responsible gambling from the very start. We want you to enjoy your wins, stay composed after losses, and never place bets that could affect your family or household.

Our Responsible Gaming Under our policy, each user can set their own daily, weekly, and monthly betting limits. Once set, a limit takes effect immediately. However, if you want to increase a limit, you must wait at least 7 days. This rule is intentional — it prevents impulsive decisions made in the heat of the moment.

Keep in mind: Never think of betting as a way to earn money. It is for entertainment only. Never wager more than you can comfortably afford to lose.

Healthy Betting Habits Checklist

Please follow these guidelines:

I bet for entertainment only, not as a source of income.
I set my monthly betting budget in advance.
I don't place bigger bets to chase losses after a loss.
Betting is not affecting my relationships with family or friends.
I feel fine even when I am not betting.
I'm ready to take a break or ask for help if I need to.

If any answer is 'no', please speak with our support team.


Jongli App's Responsible Gaming Tools

We've built a range of effective tools to help keep you safe — available to use whenever you need them.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits on your account. Once a limit is set, it takes effect immediately and cannot be increased before the specified period ends.

Session Time Limit

Decide in advance how long you will bet in one session. When the time is up, Jongli App It will automatically alert you and close your session.

Cooling-Off Period

If you feel like you need a break, set a cooling-off period from 24 hours up to 30 days. During this time, you won't be able to place any bets.

Self-Exclusion

If you want to step away from betting for the long term, you can apply for self-exclusion for 6 months, 1 year, or permanently. This takes effect immediately.

Bet Limit Controls

Set a maximum amount for each bet. This protects you from significant losses and helps build responsible gambling habits.

Reality Check Notifications

Receive a notification every 30, 60, or 90 minutes reminding you how long you have been playing and your total winnings or losses so far.


What Jongli App Ensures

When it comes to responsible gaming, we don't just talk the talk — we back it up. Here are our specific commitments.

1
Strict age verification

No one under 18 is permitted to register or place bets under any circumstances. Every account is verified through KYC checks.

2
Honest Advertising

We never promote betting as "easy money" or a "guaranteed win." All our advertising includes a responsible betting message.

3
Risky behaviour detection

Our system automatically detects unusual betting patterns and offers support to users when needed.

4
Trained Support Team

Our customer service team is specially trained in responsible betting and equipped to guide users who may be experiencing problems.

How can you tell if betting has become a problem?

Watch out for the signs below. They may indicate problematic betting behaviour.

Placing bigger bets after a lossHigh risk
Lying about bettingHigh risk
Betting with bill money or savingsHigh risk
Feeling restless or anxious when not bettingModerate risk
Neglecting work or family commitmentsModerate risk
Spending beyond your set budgetHigh risk

If you notice any of these signs in yourself, don't wait — reach out to our Help Center or use the self-exclusion tool.


How do you set limits?

In just a few simple steps, your Jongli App Set responsible gaming limits on your account.

Log In to Your Account
Log in to Jongli App with your mobile number and password.
Go to Profile Settings
Tap the profile icon in the top right corner of the screen and select "Account Settings".
Find the "Responsible Gambling" option
Find the "Responsible Gaming" section in the Settings menu.
Set your preferred limits
Set a deposit limit, bet limit, session time, or cooling-off period — whatever works best for you.
Confirm
Verify with OTP to confirm your limit. The limit will take effect immediately.

8 Tips for Safe Betting on Jongli App

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Entertainment budget only

Set a fixed entertainment budget for betting at the start of each month — and never go over it.

Set a time limit

Decide in advance how long you'll bet each day. Keep an eye on the clock — don't lose track of time.

🧘
Don't Bet on Impulse

Do not bet when you are angry, upset, or emotionally charged. Make decisions with a clear head.

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Don't Chase Losses

Chasing a loss with a bigger bet is one of the most dangerous habits you can develop.

👨‍👩‍👧
Let your family know

Talk openly with your family about betting. Keeping it hidden only makes things worse.

📵
Take Regular Breaks

Take at least one betting-free day each week. Taking a break is not a weakness — it is the smart thing to do.

📊
Review your history

Review your betting history every week. Keep track of how much you have won and how much you have lost.

🆘
Don't Hesitate to Ask for Help

If something feels wrong, our support team is always ready to help. If you cannot resolve it yourself, reach out to us.


Responsible Gambling FAQ

Go to the "Responsible Gaming" section in your profile settings to set deposit limits, bet limits, and session time. Once set, limits take effect immediately after OTP verification. Limits can be lowered at any time, but increasing them requires a 7-day waiting period.

Yes. If you self-exclude, you can still withdraw any existing balance in your account. While self-exclusion is active, new deposits and betting will not be permitted — but there are no restrictions on withdrawing your current balance. Contact our Help Center for more details.

No. Once the cooling-off period ends, you will need to reactivate your account manually. This is intentional — it ensures you make a conscious decision to return. You will receive a reminder email the day after your cooling-off period expires.

Yes, absolutely. Our Help Center supports third-party concern submissions. If a family member or friend believes someone may be betting problematically, they can email support@jongliapp.app. We will handle the matter confidentially and take the appropriate steps.

Yes. Registering on the jongli app requires age verification using a national ID or passport. No one under 18 can create an account or place bets under any circumstances. Parents can also use parental control software on shared family devices.

Not at all. All responsible gambling tools on the jongli app are completely free. Deposit limits, session time limits, cooling-off periods, self-exclusion — there is no charge for any of it. These are core features of our platform, available to every user at no cost.

Need help? We are here

Our specialist team is ready to help you with any responsible gambling concerns.

Email Support

Email us at support@jongliapp.app. We'll respond within 24 hours.

support@jongliapp.app
Live Chat

Chat with us directly via Live Chat in the Help Center — available 24 hours a day, 7 days a week.

Go to Help Center →
Emergency Support

If you think your betting may be a serious problem, seek professional help without delay — we can point you in the right direction.

Always confidential

Enjoy Responsibly

Start safe and responsible betting on the jongli app

Play with enjoyment, stay within your limits. Join the jongli app today and experience responsible betting firsthand.

18+ | Bet Responsibly | Help Center

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