Jongli App Privacy Policy – Your Data, Our Responsibility

This Privacy Policy Jongli App (Website: jongliapp.app and mobile application) This outlines our policies on the collection, processing, storage, and protection of users' personal data.

Jongli App By registering on or continuing to use the platform, you are considered to have accepted this Privacy Policy. This policy applies to:

• For all users registered through the website.
• Applicable to users who download and use the mobile app.
• For users browsing as guests (limited scope).
• Applies to users who contact us via support chat or email.

If you disagree with any part of this policy, please Jongli App Stop using the service and contact us.

Jongli App Only the data necessary to provide our services is collected. The types of data and their purposes are detailed below:

Jongli App Your data is used only for the specific purposes outlined below. We do not misuse your information under any circumstances.

• Account Management: Completing registration, verifying login, and securing your account.
• Identity Verification (KYC): Fulfilling legal obligations and preventing fraud.
• Financial Transactions: Processing deposits and withdrawals.
• Service improvement: Usage analytics to improve your experience on the platform.
• Customer Support: Using your contact details to resolve issues promptly.
• Promotional Communications: To send you offers and updates (you can opt out at any time).
• Legal Compliance: Compliance with applicable laws and regulations.
• Responsible Gaming: Monitoring usage patterns to help prevent betting addiction.

Should we need to use your information for any purpose beyond those stated above, we will seek your consent separately.

Jongli App Your personal information is never sold or rented to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process your transactions.
• Technology Partners: Limited data may be shared with trusted technology partners who operate the platform, all of whom are bound by strict confidentiality agreements.
• Legal Authorities: We are legally required to share information in response to a valid court order or official request from a government authority.
• Fraud Prevention: Relevant authorities may be provided with information in connection with investigations into money laundering or fraud.

Jongli App Cookies and similar technologies are used on the website and app. Cookies are small data files stored in your browser.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

Jongli App Your data is retained only for as long as necessary or as required by legal obligations.

• Active Account Data: Retained for as long as your account remains active.
• Financial Transaction Records: Retained for a minimum of 5 years as required by law.
• KYC Documents: May be retained for up to 3 years after account closure.
• Support Contact: Deleted 2 years after the issue is resolved.
• Analytics Data: May be used long-term in anonymized form.

Upon receiving an account deletion request, we will permanently delete all data beyond legal obligations within 30 days.

Jongli AppYou have the following rights regarding your data on

To exercise any of these rights, email us at support@jongliapp.app. We will respond within 30 days.

Jongli App Industry-leading security measures are in place to protect your data:

• SSL/TLS Encryption: All connections to the website and app are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Data Backup: Regular backups are stored securely.
• Staff Training: All staff are regularly trained on data protection practices.
• Breach Notification: You will be notified within 72 hours in the event of a data breach.

Jongli App We do not serve anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be immediately suspended upon detection.
• Any data identified as belonging to a minor will be deleted immediately.
• If a parent or guardian has concerns, please contact us at support@jongliapp.app.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We're always ready to help.

If we are unable to resolve your complaint to your satisfaction, you have the right to file a complaint with the relevant regulatory authority.

If this Privacy Policy is updated, we will notify you via email or in-app notification. After any changes, Jongli App Continued use of the service will be considered as your acceptance of the updated policy.